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Technical Customer Service (m/f)

Erstellt am: 18.12.2017 | Ablaufdatum: 24.02.2016 | Anzeigen-ID: 1016344 Abgelaufen
Für die Zumtobel Lighting GmbH in Dornbirn suchen wir eine/nxxx

Technical Customer Service (m/f)


  • Analyzing and evaluating technical complaints and investigations
  • Managing technical clarifications with the product manufactures in order to resolve the customer complaints
  • Close collaboration with the global front desk team in the Global Sales organization
  • Requisition and review of 8D reports from suppliers in case of suspected failure modes or types with systematic/epidemic background
  • Determining the cost allocation between Customer, Sales an Plant in SAP QM system based on investigation results of the related claim
  • Clarifying and managing costs covered under warranty/guarantee and organizing cost comp-ensations from suppliers in alignment with the supplier

Ihr Profil
  • You have a technical background in Electrical Engineering, Service Engineering, Mechanics, Controls engineering or comparable disciplines
  • You gained at least 2 years of professional experience, ideally in lighting industries
  • You enjoy working with an international network and show strong communication skills and assertiveness
  • Ideally you’ve been working with SAP already
  • You have a structured working style and a strength in analytical thinking
  • You are fluent in German and English; any additional language is beneficial
  • You are willing to travel (up to 10 – 15% per year)


Do you relish the thought of joining an international corporation with a wide range of exciting prospects?

We look forward to receiving your online application at


Angelika Baur
Human Resources
Phone: +43 (0)5572 80892 3405

We offer Collective Wage salaries and are prepared to agree to terms well in excess of this figure, depending on qualifications and work experience.

Employing more than 7,100 people worldwide, the Zumtobel Group is acknowledged as one of the leading manufacturers of luminaries, lighting management systems and lighting components for professional indoor and outdoor applications. The Group's brands include Thorn, Zumtobel and Tridonic. Maximum customer focus, highly qualified employees, a strong culture of innovation and well-defined corporate values provide the basis for sustained growth and success in the international business arena. www.zumtobelgroup.com

Kategorie Verkauf, Kundenbetreuung, Außendienst
Anzahl freier Stellen 1
Mindeste Berufserfahrung -
Mindeste Ausbildung -
Führerschein Nicht erforderlich
Vertragsart -
Region Dornbirn
Kontakt anzeigen


Zumtobel Group

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