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Manager “Complaint handling Back Desk” (f/m)

Erstellt am: 27.09.2016 | Ablaufdatum: 25.09.2015 | Anzeigen-ID: 978281 Abgelaufen
Für die Zumtobel Lighting GmbH in Dornbirn suchen wir eine/nxxx

Manager “Complaint handling Back Desk” (f/m)


  • Support of Front Desk organizations in technical complaints and investigations
  • Manages technical clarifications with the product manufactures in order to resolve the customer complaints
  • Requisition and review of 8D reports from suppliers in case of suspected failure modes or types with systematic/epidemic background
  • Determines the cost allocation between Customer, Sales an Plant in SAP QM system based on investigation results of the related claim
  • Clarifies and manages – in liaison with the supplier – costs covered under warranty / guarantee and organizes cost  compensations from suppliers

Ihr Profil
  • You have an education in Electrical Engineering or Technician grade (i.e. HTL, FH….)
  • Minimum 2 years professional experience
  • Knowledge in lighting products and applications is beneficial
  • Fluent in spoken and written German and English
  • Communication strength and assertiveness
  • Willingness to travel (up to 10-15% per annum)
  • You have an systematic and analytic working style and you are a team player


Do you relish the thought of joining an international corporation with a wide range of exciting prospects?


We look forward to receiving your online application at

Bertram Bohle
Human Resources
Phone: +43 (0)5572 390-670

We offer Collective Wage salaries and are prepared to agree to terms well in excess of this figure, depending on qualifications and work experience.

Employing more than 7,100 people worldwide, the Zumtobel Group is acknowledged as one of the leading manufacturers of luminaries, lighting management systems and lighting components for professional indoor and outdoor applications. The Group's brands include Thorn, Zumtobel and Tridonic. Maximum customer focus, highly qualified employees, a strong culture of innovation and well-defined corporate values provide the basis for sustained growth and success in the international business arena. www.zumtobelgroup.com

Anzahl freier Stellen 1
Mindeste Berufserfahrung -
Mindeste Ausbildung -
Führerschein Nicht erforderlich
Vertragsart -
Region Dornbirn
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Zumtobel Group


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